Introduction

This comprehensive documentation covers all features in the Pulse Labs platform, providing detailed guidance for researchers, team leaders, and administrators who want to maximize their use of the platform's capabilities.

The documentation is organized around the complete research workflow, from initial project setup through data collection and analysis. Each section provides both conceptual understanding and practical implementation guidance, ensuring that users can effectively leverage Pulse Labs' sophisticated research capabilities.

Complete Research Workflow

Getting Started

• Authentication and Onboarding - Secure access with multiple sign-in options and passwordless authentication

• Workspace Management - Collaborative workspaces for team-based research

• Project Setup and Workflow - Complete guide to the three-phase project creation process

Data Collection Methods

• Survey Creation and Management - AI-powered survey generation with SurveyJS integration

• Interview Sessions: Complete Guide - Comprehensive video-based research sessions with advanced features

• Evaluations: Task-Based Research - Structured usability testing and behavioral observation

• Research Project Management - Project organization and methodology selection

Platform Management

• Account Settings - Personal profile and security configuration

• App Integration System - Real-time monitoring and external tool connections

• Privacy Policy and Legal Compliance - Data protection and regulatory compliance

Key Platform Capabilities

Advanced Survey System

The survey creation system combines artificial intelligence with the full power of SurveyJS Creator, enabling researchers to generate sophisticated questionnaires from natural language descriptions and then refine them using professional survey design tools. Features include conditional logic, multiple question types, multi-device preview, and comprehensive data validation.

Professional Interview Platform

The interview system provides broadcast-quality video sessions with multi-camera support, collaborative note-taking, real-time chat, and comprehensive recording capabilities. Designed specifically for research scenarios, it includes features like stage management, participant coordination, and integrated analysis tools.

Comprehensive Project Management

Projects in Pulse Labs follow a structured three-phase setup process: configuring data capture methods, building research teams, and establishing participant pools. This approach ensures that all research elements are properly coordinated before data collection begins.

Flexible Participant Management

The platform supports sophisticated participant recruitment and management through multiple channels, including the built-in participant panel, direct invitations, and custom landing pages. Participants progress through a structured funnel from initial interest to study completion.

Research Methodology Support

Quantitative Research

• Structured surveys with statistical validation

• A/B testing capabilities

• Performance metrics and completion tracking

• Automated data export for statistical analysis

Qualitative Research

• In-depth interview sessions with rich data capture

• Observational studies with behavioral tracking

• Open-ended question support with AI-assisted analysis

• Collaborative analysis and insight synthesis

Mixed Methods Research

• Combined survey and interview workflows

• Sequential research phases with participant progression

• Cross-method data integration and analysis

• Comprehensive participant journey tracking

Technical Foundation

Security and Compliance

All platform features are built on enterprise-grade security infrastructure with end-to-end encryption, SOC 2 Type II certification, and GDPR compliance. Access controls, audit trails, and data protection measures ensure that sensitive research data remains secure throughout the research lifecycle.

Integration Capabilities

The platform integrates with popular research and business tools, including Google Workspace, communication platforms, e-signature services, and analytics systems. These integrations enable seamless workflows that extend research capabilities while maintaining data integrity.

Scalability and Performance

Built to support research teams of all sizes, from individual researchers to large enterprise organizations. The platform scales to accommodate varying research volumes while maintaining consistent performance and user experience quality.

Getting the Most from This Documentation

For New Users

Start with the Authentication and Onboarding guide, then proceed through Project Setup and Workflow to understand the platform's overall approach. Choose specific data collection method guides based on your research needs.

For Research Teams

Focus on the Project Setup and Workflow guide for understanding team coordination, then explore specific method guides that match your research approaches. The Workspace Management section provides guidance for collaborative research environments.

For Administrators

Begin with Workspace Management and Account Settings to understand organizational features, then review Privacy Policy and Legal Compliance for governance considerations. The App Integration System guide covers enterprise integration scenarios.

For Advanced Users

Each method guide includes advanced features and customization options for sophisticated research scenarios. The technical sections in each guide provide implementation details for complex research workflows.

This documentation is regularly updated to incorporate new features and improvements. Each section includes practical examples, best practices, and troubleshooting guidance to support successful research outcomes.